Have Questions?
All pre-ordered Capybara Hoodies will ship between April 11th-14th. You'll receive a tracking notification email with your shipment details as soon as your order is on its way. We're working hard to ensure all pre-orders are fulfilled within this timeframe.
With standard ground shipping, your Capy Hoodie should arrive in 6-8 days after shipping, depending on your location.
If there are any unexpected delays with your specific order, we'll proactively reach out to you with updated information. For the latest updates on our shipping schedule, you can also check our social media accounts or contact our customer service team.
Our Capybara Hoodies feature a Unisex, Wide Oversized Cut designed for a relaxed, roomy fit. For most customers, we recommend ordering your regular size for the intended oversized look.
Please check our size guide before ordering and if you have any questions please reach out to us at hello@capyera.com
For those placing their first order with us, we highly recommend taking the time to measure your existing garments and compare those measurements to our size chart on the product page.

We have a hassle-free return or exchange policy within 30 days of delivery.
Enjoy hassle-free return if you are not satisfied with our plushies!
Yes, you can cancel your pre-order within 7 days of placing it. After this window, pre-orders cannot be canceled.
To request a cancellation, please email us with your order number and we'll process your request. For full details, please check our Pre-Order Policy.