Pre-Order Terms and Conditions

By placing a pre-order with Capy-Era, you agree to the following terms and conditions.

When you place a pre-order, you will be charged at the time of purchase. Your placing of a pre-order constitutes your express agreement to the charging of your provided payment method at such time.  The estimated shipping date for pre-ordered items will be displayed on the product page and in your order confirmation email.  Please note that this date is an estimate, and is not a guaranteed date of delivery or receipt.  The estimated delivery date that you receive in your confirmation email is subject to change based on production, supplier availability, or other unforeseen circumstances. 

 

Please note any future modifications you request to pre-order purchases may result in a later shipping date and/or additional shipping fees at your expense.

In the event you change your mind and wish to request a refund on a pre-ordered item, you have 7 days from the date the order was placed to request a refund on your pre-order. You may request a refund byemailing your order number and refund request to hello@capyera.com.  Once accepted, the refund will be processed back to the original payment method. All other non-pre-order purchased products are eligible for store credit only.

When placing a pre-order, you will be required to provide information such as your address and billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. It is the responsibility of the customer to ensure that the email provided during checkout is valid and checked regularly for communications regarding pre-order updates and potential delays (including email spam folders).  Capy-Era shall have no responsibility or liability for inaccurate information or information that later becomes undated and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to your item being shipped by sending an e-mail to capyera@gmail.com